Existing portfolios
Different buildings, data and responsibilities are brought into one processing model.
Housing industry · Fibre infrastructure
Structured support for fibre projects across entire property portfolios.
TM-Connect supports housing companies, property managers and owners in preparing, coordinating and progressing Telekom fibre projects.
01 · Relevance
Future-ready infrastructure starts with a well-structured portfolio.
Fibre can support reliable connectivity, digital building use, location appeal and residents’ expectations. Whether and how a property can be connected always requires a project-specific assessment.
- Numerous properties and ownership structures
- Incomplete contact and property data
- Outstanding consents or usage agreements
- Condominium and multi-party decisions
- Different stages across existing and new buildings
- Limited visibility of status and next steps
02 · Project path
One connected project path, not a collection of isolated tasks.
We keep information, responsibilities and next steps connected throughout the organisational project journey.
- 01 · Potential
Structure portfolios and availability
- Input
- Property lists and addresses
- Output
- Prioritised clarification list
- Benefit
- Priorities become visible.
- 02 · Contact
Clarify owner and management contacts
- Input
- Ownership and contact data
- Output
- Assigned responsible contacts
- Benefit
- Questions reach the right people.
- 03 · Agreement
Prepare and track consent processes
- Input
- Authority and property data
- Output
- Transparent consent status
- Benefit
- Open cases remain manageable.
- 04 · Planning
Coordinate missing details and participants
- Input
- Project and building data
- Output
- Reliable information base
- Benefit
- Planning can progress.
- 05 · Survey
Organisational support for site surveys
- Input
- Access and contacts
- Output
- Prepared appointment and issues list
- Benefit
- Coordination effort is reduced.
- 06 · Build
Support interfaces during delivery
- Input
- Current project status
- Output
- Documented next steps
- Benefit
- Stakeholders retain visibility.
- 07 · Status
Maintain property lists and follow-ups
- Input
- Feedback and status changes
- Output
- Current portfolio overview
- Benefit
- Large portfolios stay manageable.
03 · Audiences
For portfolios, projects and ownership structures.
New developments
Property, schedule and responsibility data is prepared early for coordination with the Telekom process.
Condominiums
Decision and representation questions are made visible; individual legal questions require specialist review.
Large portfolios
Portfolio and status lists provide a reliable basis for prioritisation and follow-up.
05 · Trust
Independent advice. Reliable coordination within the partner process.
TM-Connect is an independent company and is not Deutsche Telekom. Roll-out, availability, technical design, costs and timelines are assessed by the responsible parties for each project.
- Telekom partner
- Supported territory across 65 postcode areas
- Housing-industry focus
- Named contacts
- Structured property processing
- Personal project support
06 · Detailed guidance
Explore the relevant project stage.
Permissions and usage agreements
Structure responsibilities, information and agreement status across the portfolio.
New-build fibre
Prepare building connections, information and responsibilities early.
Existing property portfolios
Prioritise and track large portfolios property by property.
Fibre roll-out FAQ
Guidance organised by role, property type and project stage.
07 · FAQ
Common owner and property-management questions
Why might the owner's consent be required?
Connecting or carrying out work on land or a building may require consent from the authorised owner side. The specific property and current Telekom documents are authoritative.
What is a consent or usage agreement?
It records the necessary approval and the framework for accessing or using the property and building. The specific Telekom documents are authoritative.
How are large portfolios handled?
Properties, responsibilities, potential, missing information and status are consolidated in structured lists and followed up step by step.
How do existing and new buildings differ?
New-build connections and routes can be planned early. Existing buildings require consideration of current construction, access and ownership.
What is the property manager’s role?
They may coordinate information, owner contacts, decisions, access and communications. Their authority must be assessed for each property.
What matters for condominiums?
Decisions, representation and individual ownership can affect the process. TM-Connect coordinates organisationally but does not replace legal review.
What if property or contact data is incomplete?
Missing information is identified, assigned and requested in a structured way.
What happens after the agreement?
Planning, a possible survey, connection, in-building installation and tracking usually follow. The exact sequence is project-specific.
Are there automatically costs?
No blanket statement is possible. Costs and conditions depend on the project, property and current Telekom documents and require individual review.
Can residents use other providers?
Available providers and products must be checked for the specific address using current availability tools.
How long does a project take?
A general timeline would be misleading. Scope, roll-out planning, access, consent and technical conditions all affect timing.
What does TM-Connect handle?
TM-Connect structures portfolios and contacts, supports consent and coordination processes, follows up missing information and maintains transparent status tracking.
07 · Next step